Privacy Policy

At Masaya365 Casino, your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website and use our casino services. By accessing our website, you agree to the practices described in this policy.

Please take the time to read this policy carefully to understand how we handle and safeguard your information.

1. Information We Collect

We collect two main types of information:

Personal Information

This is the information you provide directly to us when creating an account or interacting with our services, including:

  • Full name
  • Email address
  • Phone number
  • Date of birth
  • Payment details (such as credit card or bank information)

Non-Personal Information

We also gather non-personally identifiable information through automated technologies, such as:

  • IP address
  • Browser type and version
  • Device details
  • Usage statistics on our site

2. How We Use Your Information

The information we collect is used for several purposes, including:

  • To create and manage your casino account
  • To process payments and withdrawals
  • To enhance your gaming experience and offer personalized recommendations
  • To communicate important updates, promotions, and customer support
  • To monitor website performance and improve our services
  • To comply with legal and regulatory requirements

3. Sharing Your Information

We respect your privacy and will not sell or rent your personal data. However, we may share your information under the following circumstances:

  • Service Providers: Third-party companies that assist with website maintenance, payment processing, and customer service.
  • Legal Obligations: If required by law, we may disclose your data in response to a subpoena, court order, or regulatory request.
  • Affiliates and Partners: We may share your information with trusted affiliates or business partners for marketing or service-related purposes.

4. Cookies and Tracking Technologies

To improve your experience, Masaya365 Casino uses cookies and other tracking technologies. Cookies are small files stored on your device to remember your preferences and enhance website functionality. You can adjust your browser settings to control or block cookies, though some features may not work properly without them.

5. Data Security

We implement various security measures to protect your personal information from unauthorized access, alteration, or disclosure. While we strive to keep your data secure, please understand that no online system is completely free from risk, and we cannot guarantee total protection.

6. Your Rights and Choices

As a user, you have the following rights regarding your personal information:

  • Access: You have the right to request access to the personal information we hold about you.
  • Correction: You can update or correct any inaccurate or outdated information in your account.
  • Deletion: You may request the deletion of your personal data, subject to legal or contractual obligations.
  • Opt-Out: You may opt out of receiving promotional emails or marketing communications at any time by following the instructions in those emails or by contacting us directly.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies before providing any personal information to them.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page, and the revised policy will be effective immediately upon posting. Please review this page regularly to stay informed about how we protect your data.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us through the contact form on our website.